FISA received the following communication from SARS:
SARS will open its branch offices from 17 February 2021 to serve the public.
As part of SARS’ commitment to all members of the public, please take note of the following:
A. Bookings can only be made via the SARS website, following this link.
B. All virtual bookings via the SARS site will continue to be honoured via a virtual engagement (MS Teams or telephonic engagement).
C. The SARS Contact Centre will continue to service any queries from members of the public.
D. All South African Ports of Entry manned by SARS customs officials will continue to operate during this lockdown period. Please note that strict social distance measures will apply, and all members of the public are required to wear masks at all times when entering any SARS building or engaging with any customs officials. No access will be allowed without the wearing of a mask.
These measures are being undertaken with the wellbeing of employees and all South African citizens in mind and we appeal to all taxpayers to take this call to adherence very seriously. With co-operation from everyone we will be able to overcome this disease.