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Slow access to BO register for trusts

FISA received several enquiries about access to the Trusts Beneficial Ownership Register on the Master’s ICMS platform. Issues like extremely slow response times and failed attempts to access the register were reported.

It appears that these problems are resulting from high traffic volumes with trustees capturing thousands of trusts’ BO details over the last week.

Similar issues were reported to FISA with regard to the Estates Online system on which new deceased estates are to be registered with the Master’s Office.

FISA took this up with the acting Chief Master, who is aware of the existing IT infrastructure constraints and is taking steps to alleviate the challenges fiduciary practitioners are experiencing at the moment.

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