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ABSA deceased bank accounts escalation matrix

FISA is in constant contact with the major South African banks about their processes concerning the bank accounts of deceased persons, in order to assist executors with what the banks’ requirements are. ABSA recently published a new process document with, amongst others, the escalation process in case of a delay in obtaining certificates of balance.

Click here for the new ABSA document.

Click here for the FISA website page containing the bank process documents.