The Office of the Chief Master communicated a new escalation process for service complaints.
Category: Chief Master
Magisterial districts falling under each Master’s Office
Magisterial districts falling under each Master’s Office
Kyknet: Groot agterstand by meesterskantore
Louis van Vuren, uitvoerende direkteur van FISA, praat met Kyknet se Mia Spies oor die probleme and groot agterstand by die verskillende meesterskantore in die land. Luister hier.
Full bench hearing on RAF and medical negligence trusts
A full bench of the Gauteng High Court heard argument on RAF and medical negligence trusts on 2 and 3 November 2021.
Master’s Offices – systems operational again
All IT systems utilised by the Master’s Offices are fully operational again.
Press release: FISA comments on the situation at the Master’s Office
FISA comments on the situation at the Master’s Office
Master’s Offices – update on systems
Despite not having received any communication from the Dept of Justice, it appears to FISA that some online functionality has been restored.
Cape Talk: FISA CEO interviewed on the Master’s Office
FISA comments on the Master’s Office problems
Chief Master issues Adjusted Level 1 Protocol and Dept of Justice issues Media Release regarding the IT breach
The office of the Chief Master issued Adjusted Level 1 protocols for Master’s Offices.
Press release: FISA expresses concern about lack of communication from the Department of Justice
FISA expresses concern about lack of communication from the Department of Justice.
More Masters’ Offices closed due to Covid
Masters’ Offices closed due to Covid.
Bloemfontein Master’s Office closed until further notice
The Bloemfontein Master’s Office is closed until further notice.
Chief Master publishes protocol for adjusted Level 3
Chief Master publishes protocol for adjusted Level 3
New Master’s Office in Middelburg, Mpumalanga
A new Master’s Office was opened in Middelburg, Mpumalanga.
Master’s Office Cape Town communication on trusts
Communication regarding the challenges faced by the trust department in the Cape Town office.
Self-service practice note issued by Master: Johannesburg
Self-service practice note issued by Master: Johannesburg